Estonia has made excellent progress towards the digital transformation of its government services, based upon a robust digital identity for all citizens. Further, the panel was impressed by the focus on encouraging the take-up of mobile services in both the private and public sectors, particularly the fact that 95 per cent of government e-services are available through a mobile ID.
The GSMA’s Government Leadership Award recognises world-class leadership in the establishment of sound telecommunications regulatory policies, based on clear principles that encourage private investment, such as transparency, free and fair competition, and regulatory independence.