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Estonia’s Chief Data Officer plans an AI-powered government

Estonia plans a big push towards automated, proactive public services. This means that the government preemptively steps in to help or assist when the citizen needs it, Chief Data Officer Velsberg says, instead of when they request for it.

When Estonia has an idea, the world tends to pay attention. From Skype to the pioneering e-Residency programme, this small nation punches well above its weight – especially when it comes to digital government, GovInsider writes.

One major project is for AI in healthcare, where algorithms can help to predict when people need to have medical checkups based on their healthcare records and pre-existing conditions. Diabetes sufferers, for instance, may be called into doctors’ offices more frequently in a year than healthy people.

The Estonian Government already uses machine learning to carry out profiling, and to give recommendations on jobs that people should or shouldn’t apply for. Estonian job centres enabled by AI have been able to successfully match people with jobs they are most suited to do, based on their work history.

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