In most cases, a reply to an e-Consulting enquiry will be provided in just a few hours (the standard reply time for simple enquiries is one working hour). In some cases, however, it is more difficult to obtain the needed information and the delay between the enquiry and the reply may be two to three business days. To handle the requests and find answers most relevant to investors – and distinguish enquiries submitted by humans from those submitted by robots – smart automation and machine learning solutions are in use. This year, automation at the agency was listed in UNESCO’s global list of projects solving problems related to the 17 United Nations Sustainable Development Goals.
The Estonian Investment Agency (EIA) is a government agency promoting foreign investments in Estonia and assisting international companies in finding business opportunities in Estonia.
The best way to contact us is to use the unique personalised e-consulting service that will help you get answers to any questions you might have about doing business in Estonia. A personal advisor will be assigned to each customer.
To send us an e-consulting request, click here.